John Claude's Custom Jewelry, located at 9480 Magnolia Ave, Riverside, CA 92503, operates in Riverside County and specializes in custom, one-of-a-kind jewelry, particularly engagement ring creation and jewelry repair. The shop has been serving customers since 1975, demonstrating a longstanding commitment to quality craftsmanship and personalized service. Customers appreciate the expertise available for creating unique engagement rings tailored to individual preferences.
Operating hours are:
| Day | Hours |
|----------|-------------------|
| Monday | 10:00 AM - 5:00 PM|
| Tuesday | 10:00 AM - 5:00 PM|
| Wednesday| 10:00 AM - 5:00 PM|
| Thursday | 10:00 AM - 5:00 PM|
| Friday | 10:00 AM - 5:00 PM|
| Saturday | Closed |
| Sunday | Closed |
The shop's phone number is (951) 785-4112.
Overall, customer reviews show a mixed sentiment. Positive feedback highlights the custom jewelry services and the satisfaction of those who received personalized engagement rings. Specific customers noted that the owner delivers quality craftsmanship and exceptional service. Conversely, negative reviews point out issues related to communication and customers feeling neglected once the shop's future became uncertain, contributing to a general sentiment of frustration among some clients.
Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%
Best Review:
Andrea mentioned her long-standing relationship with the jeweler, expressing satisfaction with the service provided over the years and highlighting consistently positive experiences.
Worst Review:
Mia criticized the lack of communication regarding her jewelry, expressing her upset when she could not retrieve her items after the shop's abrupt closure.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 11
Store Phone Number: 9517854112