Le Vive Jewelry, located at 6718 Magnolia Ave, Riverside, CA 92506, is a well-regarded jeweler specializing in custom engagement rings and jewelry repairs. The store is run by Mohammad H. Alnajafi, along with a knowledgeable team including Jorge Garcia, who is praised for his exceptional customer service. Customers appreciate the in-depth consultations provided when creating engagement rings, allowing them to choose styles, stones, and custom designs that reflect their unique preferences. Services offered include jewelry cleaning, repair, resizing, and stone setting, making it a one-stop shop for all jewelry needs in Riverside County.
With a total of 147 reviews, the feedback reflects a predominantly positive sentiment.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlighting the positive experiences, many customers express high satisfaction with the craftsmanship and prompt service, emphasizing the quality of engagement rings and the welcoming atmosphere of the store. Conversely, a few negative reviews note discrepancies in pricing and service expectations, indicating that not all experiences aligned with customers' hopes.
Best Review:
Renee noted the exceptional customer service at Le Vive Jewelry, praising the team for their attentiveness and support throughout the ring creation process, demonstrating their commitment to customer satisfaction.
Worst Review:
A customer named Dany expressed frustration over a pricing misunderstanding, indicating a lack of clarity during the consultation.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Mohammad H. Alnajafi
- Jorge Garcia
Positivity Score: 90%
Total Customer Feedback Reviewed: 147
Store Phone Number: 9516800506