United Loan & Jewelry Co. is located at 6980 Indiana Ave, Riverside, CA 92506, and can be reached at (951) 684-2411. This establishment specializes in the creation of engagement rings and provides a variety of jewelry-related services, including buying gold, platinum, and silver, as well as offering collateral loans.
The store has garnered a mixed reputation, reflected in the total of 9 customer reviews. Many customers appreciate the knowledge and friendliness of the staff, along with the fair pricing and quality of merchandise. However, some reviews highlight negative experiences with customer service, specifically regarding the demeanor of the owner. The overall atmosphere suggests a mix of positive customer interaction and areas for improvement in service approach.
Overall Sentiment from Online Customer Reviews:
Positive: 55%, Neutral: 10%, Negative: 35%
Best Review: A customer commended the establishment for its excellent customer service and friendly atmosphere, expressing appreciation for the fair pricing and knowledge imparted during interactions.
Worst Review: Conversely, another customer reported a very disappointing experience with the owner, describing him as rude and unhelpful during a tense moment.
**Opening Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 8:30 AM - 5:15 PM
- Friday: 8:30 AM - 5:15 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 9
Store Phone Number: 9516842411