American Jewelry, located at 5527 N Wall St, Spokane, WA 99205, offers exceptional services in engagement ring creation and custom jewelry design. With over 29 reviews reviewed, it has garnered a stellar reputation for its affordable prices and personalized customer service. The store specializes in custom jewelry design, repair services, and offers certified diamonds at competitive rates. Customers frequently applaud the knowledgeable staff, particularly highlighting Jeff for his expertise and honesty when guiding clients through their selection.
While most reviews are glowing, reflecting a positive customer experience, a few negative experiences have been noted regarding customer service communications.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Highlight Reviews:
Best Review: Kate praised the store for its high-quality jewelry and emphasized Jeff's knowledge and fairness, stating how refreshing it was compared to larger establishments.
Worst Review: Melissa expressed her dissatisfaction with a rude phone interaction, making her hesitant about returning.
Opening Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10 AM - 4 PM |
| Tuesday | 10 AM - 4 PM |
| Wednesday | 10 AM - 4 PM |
| Thursday | Occasional hours |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Staff Members:
- Jeff
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 29
Store Phone Number: 5093267512