Fred Meyer Jewelers, located at 400 S Thor St, Spokane, WA 99202, offers an extensive array of fine jewelry, with a strong focus on engagement ring creation. The store is known for its diverse selection of diamonds and unique designs, catering to various styles and preferences. Customers appreciate the knowledgeable staff, particularly praising individuals like Fred and Nicolaus for their helpfulness in guiding them through the engagement ring selection process.
In addition to engagement rings, Fred Meyer Jewelers provides ring resizing, cleaning, and repair services, ensuring that customers can maintain their jewelry’s beauty over time. Reviewers have highlighted the good quality of jewelry, as well as the reasonable pricing for many items.
However, some negative feedback surfaces regarding customer service experiences, with a few customers noting that assistance could be lacking during busy hours.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
With a total of 90 reviews analyzed, the general response indicates that while many customers are satisfied with the products and services, there is room for improvement in customer engagement during peak times.
Best Review:
Richard expressed that the staff at Fred Meyer Jewelers were extremely helpful and appreciated their service, which enhanced his experience while shopping for jewelry.
Worst Review:
Angela shared a negative encounter regarding a ring resizing, mentioning that the staff misjudged the metal type and refused to resize it, leading to frustration.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday - Friday: 9 am - 9 pm |
| Saturday: 9 am - 9 pm |
| Sunday: 11 am - 6 pm |
Staff members noted: Fred, Nicolaus.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 90
Store Phone Number: (509) 532-4015