HomeStore LocatorWASpokaneAustin's Fine Jewelry
82.5% Score | Austin's Fine Jewelry in Spokane WA

Austin's Fine Jewelry, located at 1327 North Washington Street, Spokane, WA 99201, is widely recognized for its exceptional engagement ring creation and personalized customer service. The shop offers a range of services, including custom designs, jewelry repair by in-house goldsmiths, appraisals for insurance purposes, and complimentary jewelry cleaning while you wait. The jeweler has been a part of the Spokane County jewelry scene since 1971, emphasizing a unique and fun shopping experience with a dedicated staff.

Customer reviews show a mixed sentiment, with a total of 74 reviews analyzed.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Many customers praise the knowledgeable and friendly staff, particularly highlighting their expertise in custom engagement ring design. Several clients appreciate the personalized approach and craftsmanship, often resulting in stunning, unique pieces. However, some reviews indicate dissatisfaction with repair services and customer service, particularly in instances where expectations were not met or when errors occurred during service.

Best Review:
A customer named Michael noted the amazing experience shopping for an engagement ring at Austin's, praising the staff for their professionalism and support throughout the process.

Worst Review:
Lauren expressed significant disappointment after having her wedding ring resized, citing issues with workmanship and poor customer service when she attempted to address the problems with the ring.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

**Mentioned Staff:**
- Trina
- Tammy
- Kelly

Positivity Score: 82.5%
Total Customer Feedback Reviewed: 74

Store Phone Number: 5093280702

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Austin's Fine Jewelry
Austin's Fine Jewelry
82.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Google
Map data ©2024 Google
Map data ©2024 Google
Design Your Ring with Jeweler AI
info icon

The smart, stress-free path to creating an engagement ring that’s uniquely yours

START NOW
Ad