Johnson's Custom Jewelry, located at 516 W Riverside Ave, Spokane, WA 99201, has established itself as a reputable destination for custom engagement rings and jewelry services since 2011. With a strong focus on customer service, the owner, Travis Johnson, and his talented team are known for creating one-of-a-kind engagement rings tailored to individual preferences. The store provides a warm, welcoming atmosphere, ensuring that clients feel comfortable while collaborating on custom jewelry designs.

The jeweler has amassed a total of 308 reviews, with an overwhelmingly positive sentiment towards its services. Customers consistently praise the staff for their friendliness, creativity, and willingness to accommodate specific requests. The expertise in crafting custom pieces is frequently highlighted, reflecting the jeweler's dedication to quality and craftsmanship.

However, there are some mixed reviews as well. A few customers have expressed concerns regarding pricing and perceived pressure during the sales process, suggesting that while the quality of work is high, the purchasing experience can be overwhelming for some.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews commend the impeccable craftsmanship and attentive service received while creating or repairing jewelry. For example, Nancy Whittier commented on the beautiful custom ring designed for her, praising the staff for their assistance throughout the process.

Conversely, in a less favorable review, Paul Brockbank noted feeling pressured during visits, feeling that the approach was more sales-driven than customer-focused.

Best Review:
Nancy Whittier expressed her satisfaction with the custom ring designed for her, emphasizing the friendly and helpful nature of the team.

Worst Review:
Paul Brockbank mentioned feeling pressured during his visits, stating that interactions felt excessively sales-oriented.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members: Travis Johnson

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.