Jewelry Design Center in Spokane WA

Jewelry Design Center, located at 821 N. Division Street, Spokane, WA 99202, has established itself as a premier destination for engagement ring creation services in Spokane County. The store has garnered a notable reputation since its inception in 1977, owing to its extensive selection of diamonds and exceptional customer service. With a focus on personalized engagement ring design, the staff works closely with clients to ensure they receive custom pieces that match their vision.

The store is recognized for its in-house manufacturing capabilities, allowing for a seamless and efficient design process. Customers appreciate the warm atmosphere and professional demeanor of the staff. Owner Denver Toone and his team, including knowledgeable associates like Karl and Nathan, are dedicated to providing top-notch service without being pushy.

Overall, the jewelry store has received 2,165 reviews collectively across various platforms, reflecting a mixture of commendable service and occasional criticisms regarding customer service lapses.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The majority of feedback highlights the impressive craftsmanship and the commitment to customer satisfaction, with many clients praising the custom design capabilities. Some negative reviews note experiences of miscommunication or delays, but these seem to be exceptions rather than the norm.

Best Review: Jeni expressed tremendous gratitude for the staff’s patience and assistance, emphasizing the superb experience they had at the store when purchasing a special ring for her daughter.

Worst Review: Corey described a distressing incident involving a lost ring, claiming that staff were unhelpful during the situation, which led to a sense of distrust.

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Denver Toone, Karl, Nathan

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.