Artistic Jewelers, located at 8084 N Davis Hwy, Pensacola, FL 32514, is a family-owned jewelry store with a history spanning 35 years in the industry. Their service is renowned for engagement ring creation and repair, making them a preferred choice for couples in Escambia County. Customers appreciate the craftsmanship and personalization offered by the owners, who are known for their friendly and informative approach. The store provides a variety of jewelry services, including ring resizing, gemstone setting, and custom designs tailored to individual preferences.
Despite the positive feedback on quality and customer service, some reviews indicate concerns with pricing transparency and warranty issues. The store has garnered a diversity of reviews, with a total of 72 reviews analyzed, showcasing both positive and negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlighting the positive aspects, many customers praise the attentiveness and expertise of the staff, particularly in assisting with custom engagement rings. However, a few customers have reported dissatisfaction with warranty claims and perceived aggressive sales tactics.
Best Review:
Samantha commended the excellent service and quality work at Artistic Jewelers, noting that they transformed her antique diamond ring through resizing and restoration beautifully.
Worst Review:
Patricia expressed frustration with the company's warranty policies, stating that her watch repair was claimed to be beyond the previous service's guarantee, which left her feeling dissatisfied and unsupported.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours**
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
**Staff Members**
- Owners: Ben and his wife
Positivity Score: 80%
Total Customer Feedback Reviewed: 72
Store Phone Number: 8504843642