Elebash Jewelers, located at 36 Palafox Place, Pensacola, FL 32502, is renowned for its exceptional engagement ring creation and comprehensive jewelry services. With over 790 reviews, this establishment has earned a reputation for high-quality craftsmanship and superior customer service. The store has been a cherished part of the Pensacola community since 1919, offering personalized attention to customers seeking custom designs for engagement rings and other fine jewelry pieces.
The dedicated staff, including Patrick Elebash, the fourth-generation owner, and Lisa Hayes, bring years of experience and expertise to assist clients in selecting the perfect ring. Customers frequently praise the jeweler's ability to turn their visions into stunning realities, highlighting the staff's patience and knowledge throughout the design process. They provide services such as jewelry repair, custom designs, and a wide selection of diamonds and colored gemstones.
However, some negative feedback has surfaced, indicating occasional challenges with communication and service perception. Overall, the sentiment towards Elebash Jewelers is predominantly positive, with many customers praising the warm ambiance and the quality of the merchandise.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** Kyle noted that he has consistently received excellent service for watch repairs, often getting next-day service with reasonable pricing, making him a loyal customer.
**Worst Review:** Jane expressed dissatisfaction with the inexperienced sales staff, claiming that the service felt unprofessional during her experience.
Operating Hours:
- Monday to Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed
Staff Members:
- Patrick Elebash
- Lisa Hayes
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*