Jewelers Trade Shop, Pensacola, FL

Jewelers Trade Shop, located at 26 Palafox Place, Pensacola, FL 32502, is a well-regarded jeweler known for its exceptional engagement ring creation services. The store boasts a skilled team, including owner Corbett Davis III, general manager Hartley Moorer, and various knowledgeable sales associates. Customers appreciate the attentive and personalized service offered, with many noting the professionalism of the staff as a standout feature.

The jeweler specializes in custom jewelry designs and repairs, ensuring that the pieces delivered to clients reflect their individual styles and preferences. Customers highlight the welcoming atmosphere and ability of staff to guide them in creating their dream engagement rings. Reviews indicate a strong focus on customer satisfaction, with an emphasis on high-quality craftsmanship.

However, the shop has also faced criticism; some customers expressed dissatisfaction with specific interactions involving service or communication regarding custom orders and repairs. Despite this, many positive remarks emphasize the quality of work and the dedication of the staff to meet customer needs.

Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 10%
- Negative: 12%

Customer feedback covers approximately 960 reviews, with above-highlighted sentiments reflecting a generally favorable experience.

Best Review:
A customer praised the attentive service while designing a custom engagement ring, highlighting the jeweler's ability to bring their vision to life, facilitated by the knowledgeable staff, specifically mentioning Mary’s exceptional help in the experience.

Worst Review:
In contrast, a negative experience was shared by a customer who felt that service during their engagement ring selection process was lacking, particularly regarding staff attention to detail and responsiveness, which left them disappointed.

Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 8:00 AM - 5:30 PM |
| Tuesday | 8:00 AM - 5:30 PM |
| Wednesday | 8:00 AM - 5:30 PM |
| Thursday | 8:00 AM - 5:30 PM |
| Friday | 8:00 AM - 5:30 PM |
| Saturday | 8:00 AM - 5:30 PM |
| Sunday | Closed |

Staff Members:
- Corbett Davis III
- Hartley Moorer

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.