Meadows' Jewelers, located at 36 South Palafox Place, Pensacola, FL 32502, specializes in fine jewelry, particularly engagement rings and custom jewelry repair. Founded by Bob Meadows in 1975, the store has built a reputation for exceptional customer service, focusing on creating beautiful custom engagement rings tailored to each client's vision. The staff, including the meticulous bench jewelers, offer personalized attention, ensuring that customers feel guided throughout the creation process.
The store has transitioned to primarily focus on jewelry repair after closing its retail operations, which has not diminished its commitment to quality craftsmanship. Reviews indicate a notable dedication to educational service regarding both purchase decisions and repairs, providing an informative experience for customers seeking to engage with their jewelry options.
Overall Sentiment from Online Customer Reviews:
The reviews present a mixed sentiment from customers, with approximately 65% being positive, 20% neutral, and 15% negative. Positive reviews highlight the knowledgeable and friendly staff, as well as the quality of their custom engagement ring services. However, some negative feedback references experiences related to perceived valuation practices and customer interactions that lacked professionalism.
Best Review:
A customer praised the attentive service received while selecting an engagement ring, expressing satisfaction with the assistance provided during the design process and the quality of the finished piece.
Worst Review:
One reviewer described a disappointing experience, feeling the owner engaged in unprofessional tactics while appraising their diamond, which left them with a poor impression of the store.
Operating Hours:
- Mon - Fri: 9:30 am - 3:30 pm
- By Appointment
Staff Members:
- Bob Meadows (Owner)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 42
Store Phone Number: 8504325454