Richard Bryson Jeweler, located at 6871 N 9th Ave, Pensacola, FL 32504, is a family-owned business renowned for its engagement ring creation and exceptional customer service. The store operates in Escambia County, offering a broad range of jewelry services, including custom designs, repairs, and watch servicing. The knowledgeable staff, including owner Richard Bryson and manager Chad Bryson, are dedicated to providing personalized service that makes clients feel valued. Customers have reported a high level of satisfaction with the quality of work and the friendly, welcoming atmosphere in the store.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
The reviews show a predominance of positive feedback, with many customers commending the excellent service and knowledgeable staff, while a few noted minor issues such as communication lapses on specific occasions.
Best Review:
Ian highlighted the store's wonderful location and personable staff. He mentioned their ability to address quick repairs with efficiency and praised the reasonable pricing for the quality of service provided.
Worst Review:
Yvonne expressed concerns about communication regarding her delicate jewelry repair, suggesting there were lapses in the clarity of service provided.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned:
- Richard Bryson
- Chad Bryson
Positivity Score: 92%
Total Customer Feedback Reviewed: 48
Store Phone Number: 8504776360