Warrington Jewelers, located at 4051 Barrancas Ave Ste F, Pensacola, FL 32507, operates in Escambia County and specializes in engagement ring creation along with a variety of jewelry services. Known for their full-service offerings, they provide in-house watch and jewelry repairs, appraisals, and engraving services. The establishment is family-owned, with Steve and Cheryl Smothers recognized for their commitment to customer satisfaction.
With a total of 53 reviews analyzed, the store maintains an overall positive reputation. Customers frequently highlight the knowledgeable staff and the friendly service offered. Many reviews commend the quality of the jewelry and the engagement rings available, noting reasonable pricing and attention to detail in customization. However, some negative feedback mentions isolated incidents regarding service issues with specific watch repairs, leading to frustration for a few customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review:
A customer praised the knowledgeable staff for providing quick and courteous service at reasonable prices, particularly for watch batteries and minor jewelry repairs.
Worst Review:
One review described a frustrating experience where a customer brought in a solar-powered watch for a battery replacement, only to leave with a non-functioning watch due to a lack of expertise in handling the specific model.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday to Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
**Staff Members:**
- Steve Smothers
- Cheryl Smothers
Positivity Score: 90%
Total Customer Feedback Reviewed: 53
Store Phone Number: 8504561385