Pensacola Jewelers, located at 1310 Dunmire St, Ste A, Pensacola, FL 32504, offers a comprehensive range of jewelry services with a particular focus on engagement ring creation and customization. This family-owned establishment operates under the leadership of its dedicated staff, including noted members like Kris and Judy. The store is known for its personalized service, assisting clients in selecting and designing the perfect engagement ring, ensuring a memorable experience in the engagement process. Customers appreciate the extensive repair and custom design services available, along with their in-store watch service.

Operating Hours:
- Monday: 9:30 AM - 4:00 PM
- Tuesday: 9:30 AM - 4:00 PM
- Wednesday: 9:30 AM - 4:00 PM
- Thursday: 9:30 AM - 4:00 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

Customer feedback gathered covers a total of 30 reviews, showcasing a varied atmosphere in client sentiments.

Overall Sentiment from Online Customer Reviews:
- Positive: 63%
- Neutral: 23%
- Negative: 14%

Positive reviews often highlight the attentive service and quality craftsmanship provided by the team, especially for custom engagement rings. Customers celebrate the expertise and willingness of the staff to assist each client in making their special occasion memorable. Conversely, negative reviews note issues regarding communication, with some customers feeling overlooked or experiencing delays without adequate follow-up.

Best Review:
William noted the exceptional quality and affordable pricing at Pensacola Jewelers, praising Kris for going above and beyond in providing valued service over the years.

Worst Review:
Sandeep expressed dissatisfaction with the repair service, reporting that a mistake during his watch repair left his item damaged and resulted in an unexpected charge, feeling that proper professionalism was lacking.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.