Azzi Jewelers is a renowned destination for engagement ring creation located at 3007 E Saginaw St., Lansing, Michigan. This family-owned and operated establishment, founded by GIA-accredited jeweler Elie Azzi, prides itself on providing a wide selection of high-quality jewelry and personalized service. The dedicated staff, including senior sales associates Brooke and Robyn, are recognized for their exceptional service and commitment to helping customers find the perfect piece to celebrate their special moments.
The store receives a mix of positive and negative feedback, reflecting diverse customer experiences. While many reviews commend the knowledgeable and friendly staff and the quality of the engagement rings, a few customers express dissatisfaction regarding service and pricing. Overall, Azzi Jewelers has garnered a significant amount of reviews, totaling 1,518.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 78%
Neutral sentiment: 15%
Negative sentiment: 7%
Best Review: A customer noted that the team at Azzi Jewelers provided outstanding service in helping her choose a beautiful engagement ring, praising the staff's attentiveness and the ring's quality.
Worst Review: Another customer criticized Azzi Jewelers for selling a defective diamond ring at an inflated price, leading to a negative experience regarding trust and value.
**Store Hours:**
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Elie Azzi
- Brooke
- Robyn
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 1518
Store Phone Number: 5173327900