Su Casa Jewelers is a prominent jewelry store located at 1041 N Cedar St, Lansing, MI 48906. With a focus on engagement ring creation, they offer a variety of services including custom jewelry design, jewelry repair, and pearl re-stringing. The team's commitment to personalized service has garnered praise from customers, noting the knowledge and friendliness of the staff. Reviews highlight the shop's welcoming atmosphere, with experienced professionals ready to assist clients in finding or crafting the perfect engagement ring.

Positive reviews indicate a high level of customer satisfaction with an emphasis on the shop's personalized service and the quality of custom-made jewelry. Customers appreciate the attentive staff and their abilities to meet specific needs in engagement ring design, creating memorable experiences.

However, some customers have expressed dissatisfaction with pricing and service issues, mentioning instances of perceived overpricing and less-than-ideal customer service experiences. This mixed feedback presents a balanced view of the establishment.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Highlight Reviews:
Best Review: Kenneth praised the personable service and the staff's willingness to help in finding the right jewelry.
Worst Review: Jessica highlighted a negative experience with customer service, expressing disappointment in the lack of response and assistance for custom orders.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday to Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM

- Mentioned staff: Lucas (available through various customer interactions).