J. Medawar Jewelers Lansing MI

Medawar Jewelers, located at 3101 E Saginaw St, Lansing, MI 48912, is renowned for its exceptional engagement ring creation and jewelry services in Ingham County. With five state-of-the-art showrooms in the Midwest, the store emphasizes quality, value, and customer service. Founded in 1978, it has built a legacy based on expert craftsmanship and personalized service. The knowledgeable staff, including recognized team members like Paul and Carol, are committed to guiding customers through the process of selecting the perfect engagement ring, offering insights on design and durability.

The store has garnered a total of 357 reviews, acknowledging both positive experiences and areas for improvement.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%

Customers frequently praise Medawar for its friendly and attentive staff, with many noting the exceptional service and expert guidance provided. However, some criticism has been directed towards pricing and experiences of being up-sold, indicating room for improvement in managing customer expectations.

Best Review:
Anne highlighted the attentive and creative design process at Medawar Jewelers, noting the staff's patience in crafting an engagement ring that perfectly met her vision while providing honest feedback about durability.

Worst Review:
Mallory expressed dissatisfaction with the customer service and perceived high prices for repair services, suggesting that her experience did not meet her expectations.

Operating Hours:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday & Monday: Closed

Staff Members Mentioned:
- Paul
- Carol

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.