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Located in Lansing, MI, Medawar Jewelers is a family-owned jewelry store recognized for its expertise in creating exquisite engagement rings and impeccable customer service. With over 80 years in the business, it stands out as a trusted name in the industry. Their commitment to quality is evident in the wide selection of engagement rings, wedding bands, and custom jewelry. Customers appreciate the attentive service provided by knowledgeable staff, including owners Jon-Pierre and Catrine Medawar.
The store is known for crafting personalized pieces, with a focus on ensuring that clients feel comfortable and confident throughout the selection process. The store's address is 6145 W Saginaw Hwy, Lansing, MI 48917, and they can be reached at (517) 323-2121. Medawar Jewelers operates Tuesday through Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 4:00 PM; they remain closed on Sundays and Mondays.
Overall sentiment from online customer reviews:
Positive: 71%
Neutral: 12%
Negative: 17%
Positive reviews emphasize the exceptional customer service, specifically mentioning the helpfulness of staff in guiding customers through the engagement ring process. Many reviewers praise the quality of workmanship in the custom jewelry designs.
Negative reviews highlight occasional issues with post-purchase services, such as delays in repairs or dissatisfaction with resizing experiences.
Best Review: Mary commended the store for its vast selection and praised the care and attention her fiancé received while selecting her engagement ring. She noted the personal touch that made the experience memorable.
Worst Review: Janet expressed disappointment regarding the after-purchase service, mentioning unresolved issues with the quality of repairs and a recurring issue with a pearl falling out of her custom piece.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-------------|----------------------|
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members mentioned include Jon-Pierre Medawar and Catrine Medawar.
Positivity Score: 77%
Total Customer Feedback Reviewed: 110
Store Phone Number: 5173279200
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