H & H Jewelry Design, located at 8741 Saginaw Hwy, Suite J, Lansing, MI 48917, is a highly regarded destination for those seeking exceptional custom engagement ring creations. With over 80 years of combined goldsmithing experience, their skilled team, led by Ron and Jannine Alexander, specializes in jewelry design, repair, and appraisals. The jeweler is known for its personalized service, with knowledgeable staff eager to help clients find or design the perfect piece.

Customers frequently praise the warmth and attentiveness of the staff, noting their commitment to quality and customer care. The store operates in Ingham County and has garnered over 91 reviews, showcasing a commitment to excellence in service. Many have highlighted the expertise of Ron, a seasoned goldsmith, who provides insights into the design process and offers professional advice on engagement rings.

However, some customers have reported mixed experiences, including instances where repairs did not meet expectations, which illustrates occasional variability in service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Best Review:
Kat Gandolfo praised the staff's incredible service and noted their helpful and kind demeanor, emphasizing the expertise of Ron as a goldsmith.

Worst Review:
Linda T. expressed dissatisfaction after an appraisal of her heirloom pearl necklace, stating that the store returned it broken and did not address the issue prior to returning it.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.