Linn & Owen Jewelers, located at 223 S Washington Square, Lansing, MI 48933, has a proud history of serving the community for over 107 years, specializing in engagement ring creation and jewelry services. This well-established store offers a wide range of services, including custom jewelry design, appraisals, and repair services, all delivered with a personal touch that keeps customers coming back.

Owner Stewart Powell and his dedicated team are known for their friendly approach, ensuring that each customer feels valued and supported in realizing their jewelry dreams. Many reviews speak highly of the empathetic staff who take the time to listen and understand customer needs, especially during the engagement ring design process. While the majority of feedback is positive, some customers have expressed concerns regarding pricing transparency and experiences that didn’t meet their expectations.

Customer Sentiment: About 80% of customers are highly satisfied, while 10% have shared neutral experiences, and another 10% have faced issues.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Best Review: Anne praised the great deals during their going-out-of-business sale and highlighted the wonderful customer service she received, wishing the staff a happy retirement.

Worst Review: Sara was disappointed with the repair of her opal ring and felt that her concerns about the service were not adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.