Jewelry Doctor, located at 300 N Clippert St, Ste. 1 in Lansing, MI, has become a popular choice for couples looking to create custom engagement rings. Positioned in Ingham County, this full-service jewelry repair shop has garnered a solid reputation for its craftsmanship and personalized approach, boasting over 180 customer reviews.
Under the guidance of owner Richard Pearse and a skilled team, Jewelry Doctor offers a variety of services including custom design, ring resizing, and intricate repairs. They utilize advanced technology, such as CAD and 3D printing, allowing customers to be involved in designing their one-of-a-kind pieces. Many patrons appreciate the friendly and attentive staff, noting how they take the time to listen to individual preferences and provide thoughtful recommendations. That said, some reviews indicate a few customers have faced delays or concerns about service quality.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral feelings and another 10% report issues.
Opening Hours:
Monday: Closed
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed
Best Review: Sara Majeske praised the quality and speed of service, highlighting the fantastic customer care she received during her visit.
Worst Review: Tim Musson shared frustrations about feeling that his chain was not handled properly and expressed disappointment regarding the communication he experienced.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 182
Store Phone Number: 5173333400