Best Jewelers, located at 109 S Broadway Ave, Tyler, TX 75702, is a family-owned jewelry store that has been serving the East Texas community for over 40 years. Specializing in engagement ring creation, they provide a range of services including custom jewelry design, jewelry repair, and watch repair. The knowledgeable staff, led by Aaron, is praised for their exceptional customer service, taking the time to educate clients about their choices and providing personalized attention.

The store has garnered a total of 65 reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Customer feedback highlights numerous positive experiences with the craftsmanship and service provided, particularly emphasizing the attentive nature of the owner and his willingness to explain the jewelry-making process. However, a few customers noted longer wait times due to the personalized service, which may not suit everyone’s preferences.

Best Review:
Robin Jaye expressed her admiration for Aaron's extensive knowledge and capability in handling both family heirlooms and designing new pieces, stating how pleased she was with the custom ring creation.

Worst Review:
A customer named Samantha highlighted her frustration regarding the longer wait times involved but acknowledged the owner’s depth of knowledge as a positive trait.

**Operating Hours:**
- Monday: Closed
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff mentioned: Aaron

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*