R.J.'s Jewelers, located at 110 East Eighth Street, Tyler, TX 75701, operates in Smith County and has been serving the East Texas community since 1983. Known for its quality jewelry and exceptional customer service, this jeweler specializes in creating stunning engagement rings tailored to each couple's desires. The store is owned by Robert Johnson, whose extensive experience in the jewelry business has garnered him a reputation for transparency and trustworthiness in the industry. The professional staff is dedicated to meeting all jewelry and gift needs, providing complimentary gift wrapping and local delivery.

According to 12 reviews, customers frequently praise the store's quality repair work and knowledgeable staff. Positive sentiments account for approximately 75%, with customers highlighting the friendly service and efficient engagement ring creation process. However, some negative feedback (about 25%) mentions concerns regarding credit card fees and service limitations that could leave customers wanting more.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 0%
- Negative: 25%

Best Review:
Eric commended the exceptional quality of repair work and the timely service he received, noting the impressive customer care provided.

Worst Review:
A customer expressed frustration with the store's service, stating that their needs weren't fully met, despite offering to pay for additional assistance.

Operating Hours:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

Staff:
- Robert Johnson (Owner)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.