Gr Murphey Management, Tyler TX

Rick Murphey The Jeweler, located at 1725 Troup Hwy #C, Tyler, TX 75701, is a cherished local destination for engagement ring creation and all things jewelry. This family-operated establishment has been a trusted name since its inception in 1850, serving the East Texas community with pride.

The skilled team at Rick Murphey specializes in custom jewelry design, offering a welcoming atmosphere where customers can bring their unique visions to life. The staff, known for their friendly and attentive service, guide clients through the entire design process, ensuring each engagement ring is a perfect reflection of the couple's story. Customers appreciate the family-like environment, which makes the experience all the more special. However, while many reviews highlight the quality and service, a few have mentioned occasional communication issues when it comes to timelines or follow-ups.

Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, with 10% feeling neutral and another 10% voicing some concerns.

Opening Hours:
- Monday: 10:00 AM – 5:00 PM
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Mark praised the wonderful experience he had, noting the staff's professionalism and the fantastic prices during his visit for watch repairs.

Worst Review: Scott expressed disappointment over a pearl bracelet repair, feeling that the service did not meet his expectations and that communication around the process was lacking.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.