Gold N' Gifts, East Aurora NY

Gold N' Gifts, located at 96 Hamburg St, East Aurora, NY 14052, is a family-owned jewelry store renowned for its engagement ring creation services. With a rating of 3.3 based on 10 Google reviews, the shop is noted for its friendly service and attentive staff. The owner, Marty Bockrath, is recognized for his expertise in helping customers find the perfect ring.

Customers praise the jeweler for its excellent selection, great pricing, and overall customer service. Positive reviews highlight experiences with beautiful ring settings, affordable repair services, and a welcoming atmosphere, fostering a strong local reputation.

Conversely, several negative reviews mention concerns over customer service experiences, particularly regarding communication issues. Some customers expressed dissatisfaction with repair timelines and ring handling, suggesting room for improvement in service consistency.

Overall Sentiment from Online Customer Reviews:
The reviews reflect an overall sentiment score of 65% positive, 25% neutral, and 10% negative regarding Gold N' Gifts.

**Opening Hours:**
- Monday: Closed
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

**Staff Members:**
- Marty Bockrath

Best Review:
Tory commends the store for its great selection and friendly staff, expressing satisfaction with their engagement ring purchase.

Worst Review:
Miranda details her disappointment with the resizing service, reporting damage to her ring and inadequate resolution from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.