Best Jewelry and Loan, located in Gainesville, FL, is a well-established jeweler specializing in engagement ring creation and a variety of other services. With a history dating back to 1985, they have become a reliable option for customers seeking both high-quality jewelry and pawn services. The store offers not only engagement rings but also a diverse selection of antiques, toys, and collectible items.
The knowledgeable staff, including owner Richard, is frequently mentioned in customer reviews as being friendly and helpful, particularly regarding inquiries about jewelry and valuation. However, some reviews indicate mixed experiences, with occasional complaints about perceived rudeness and disorganization in the store.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Phone: 352-371-4367
Address: 523 NW 3rd Ave, Gainesville, FL 32601
Overall Sentiment from Online Customer Reviews:
The sentiment reflects a mix of both positive and negative feedback. Approximately 55% of reviews are positive, appreciating the services and the friendly atmosphere, while 25% remain neutral, and 20% express negative feedback regarding customer service experiences.
Best Review:
A customer named Jeffrey appreciated the owner's personal touch and compassion, highlighting how Richard treated each customer well and went beyond the standard service to help him during a tough financial situation.
Worst Review:
A review by Timothy criticized the owner for being rude and unprofessional during a jewelry evaluation, leading to an unpleasant experience that discouraged future visits.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff: Richard
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 31
Store Phone Number: 3523714367