Liles Jewelers, located at 6329 W Newberry Rd #L, Gainesville, FL, is known for its expertise in creating stunning engagement rings and providing a range of jewelry services. The knowledgeable staff, led by owner David, is praised for their exceptional customer service and personalized approach to custom jewelry designs. With a focus on quality, they offer services including on-site watch and jewelry repairs, as well as a selection of fine jewelry and watches like Fossil, Seiko, and Bulova.
Customer feedback highlights a generally positive atmosphere, with many appreciative of the staff's professionalism and the quality of work provided. However, there are some critiques regarding repair issues and customer service inconsistencies.
Total reviews reviewed: 18.
Did reviewers mention this store closed or open? Open.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Highlight Reviews:**
**Best Review:** A customer named Morgan shared that Liles Jewelers helped design her custom wedding band efficiently, emphasizing the staff's patience and the exceptional final product that exceeded her expectations.
**Worst Review:** Jeff expressed dissatisfaction with the watch repair service, stating that his watch was damaged after a battery replacement and that the technicians failed to communicate essential details regarding water resistance.
**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members: David (owner)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3523330301