Royal Jewelers, located at 6419 W Newberry Rd, Gainesville, FL 32607, operates in Alachua County and specializes in various jewelry services, with a strong emphasis on engagement ring creation. The store enjoys a wide recognition, garnering a total of 42 reviews. Customers often praise the selection of jewelry and the quality of service, highlighting the attentive staff's endeavors to assist clients.

However, the reviews reflect a mix of sentiments. Positive feedback focuses on the store's extensive range of jewelry options and reasonable pricing. Reviewers have expressed satisfaction with the quality of products and the customer service provided. There are mentions of individual staff members who contributed positively to the client experience, but specific names were not listed.

Conversely, there are notable complaints regarding product quality and customer service issues, including claims of overpriced items and experiences of receiving defective merchandise. Several customers have reported dissatisfaction with the structures of the store's return policies and repair processes, suggesting areas for improvement in service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 25%
Negative: 20%

**Opening Hours:**
- Wednesday: 11 am – 7 pm
- Thursday: 11 am – 7 pm
- Friday: 11 am – 7 pm
- Saturday: 11 am – 7 pm
- Sunday: 12 pm – 6 pm
- Monday: 11 am – 7 pm
- Tuesday: 11 am – 7 pm

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Best Review: A customer highlighted the store's competitive pricing and excellent selection as a standout feature, emphasizing their positive experience with the attentive staff.

Worst Review: Another reviewer expressed severe dissatisfaction, reporting issues with the quality of jewelry purchased, specifically noting problems like stones falling out shortly after purchase and criticizing the store for inadequate responses to these concerns.