Renaissance Jewelers, Gainesville FL

Renaissance Jewelers is a reputable full-service jewelry store situated at 3435 W University Ave, Gainesville, FL 32607, offering expertise in engagement ring creation and custom jewelry services. The shop specializes in crafting unique, personalized engagement rings, alongside repairs, appraisals, and providing a wide variety of antique and contemporary jewelry options. The owner, Robby, is known for his customer-centric approach, taking particular pride in accommodating diverse requests and offering quality craftsmanship.

The shop has garnered a mix of reviews, with nearly 54 reviews evaluated to form a comprehensive understanding of customer sentiment.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 58%
Neutral sentiment: 20%
Negative sentiment: 22%

Numerous customers appreciate the friendly atmosphere and unique selection of jewelry, highlighting Renaissance Jewelers as a go-to location for one-of-a-kind pieces and expert craftsmanship. However, some negative reports indicate issues with customer service and inconsistent communication, particularly regarding repairs and custom orders.

**Opening Hours:**

| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 5:00 PM|
| Wednesday | 11:00 AM - 5:00 PM|
| Thursday | 11:00 AM - 5:00 PM|
| Friday | 11:00 AM - 5:00 PM|
| Saturday | 12:00 PM - 4:00 PM|
| Sunday | Closed |

Staff mentioned: Robby (Owner)

Best Review:
A customer noted that Renaissance Jewelers has been a trusted choice for jewelry repairs and custom creations, emphasizing the exceptional quality of work and the friendly service provided by Robby and the staff.

Worst Review:
Another customer recounted a frustrating experience where their gemstone was damaged during a custom order, leading to a prolonged and unsatisfactory resolution, which included inaccurate sizing and poor communication from the owner.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.