Coin and Jewelry Gallery, located at 2007 NW 43rd St, Gainesville, FL 32605, is a prominent jeweler specializing in engagement ring creation and a variety of jewelry services. The store has been a staple in the area since 1981 and is known for its commitment to customer satisfaction, offering unique custom designs crafted by their in-house GIA-trained jeweler, David Hill. With a combined experience of over a century, the knowledgeable staff, including owners Vince and Ann Santostefano, excel in appraising, buying, and selling coins and jewelry. They pride themselves on a transparent and respectful shopping experience.
Despite its strengths, customer reviews have been mixed, with a total of 69 reviews analyzed. Positive sentiments include praise for excellent customer service and craftsmanship, while some negative reviews mention issues with valuations for selling items. The general sentiment appears to be 65% positive, 20% neutral, and 15% negative.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 65%
- Neutral: 20%
- Negative: 15%
**Best Review:**
A customer commended the gallery for their exceptional service and fair pricing when selling coins, noting the professionalism of the staff and the lack of high-pressure tactics.
**Worst Review:**
One reviewer expressed dissatisfaction with the evaluation and payment received for their antique jewelry and coins, feeling that they were offered significantly less than the market value.
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 9:30 AM - 5 PM |
| Tuesday | 9:30 AM - 5 PM |
| Wednesday | 9:30 AM - 5 PM |
| Thursday | 9:30 AM - 5 PM |
| Friday | 9:30 AM - 5 PM |
| Saturday | 10:00 AM - 2 PM |
| Sunday | Closed |
**Staff Members:**
- Vince Santostefano
- Ann Santostefano
- David Hill
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 75%
Total Customer Feedback Reviewed: 69
Store Phone Number: 3523783983