Kirsikka Jewelry, Gainesville FL

Kirsikka Jewelry, located at 5750 SW 75th Ct Ste 48, Gainesville, FL 32608, specializes in engagement ring creation and custom jewelry design. With an experienced team led by owner Alexis Hytonen, the store is well-regarded for its personalized service, quality craftsmanship, and a unique selection of fine jewelry. Customers appreciate the quick turnaround on repairs, with many highlighting same-day service for resizing rings.

However, while many reviews reflect a positive experience including praise for the custom creations and attentive service, there are some negative sentiments regarding customer service issues related to orders and communication challenges. Kirsikka Jewelry operates in Alachua County and has gathered a total of 59 reviews, establishing a diverse feedback landscape.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review:
A customer highlighted the exceptional customer service at Kirsikka Jewelry and expressed immense satisfaction with their engagement ring, praising Alexis and his team for their professionalism and product quality.

Worst Review:
One reviewer detailed frustrations over delayed ring creations and unsatisfactory communication regarding their orders, leading to an escalation involving law enforcement to recover their items.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members:
- Alexis Hytonen

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.