Diamond Concepts, located at 3102 Plank Road, Suite 490 in Fredericksburg, VA, has established itself as a favorite for those seeking custom engagement rings and personalized jewelry design. With over 20 years in business, this family-owned store reflects a strong commitment to craftsmanship and customer satisfaction in Spotsylvania County.

The skilled team, known for their welcoming atmosphere, includes helpful associates who genuinely listen to customers’ ideas, guiding them in creating unique, meaningful pieces. Many reviews highlight the shiny results of their custom work, often with a complimentary note on the friendly staff who go out of their way to ensure each experience is special. Despite the mostly glowing feedback, there are some mentions of communication issues that a few customers encountered.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have shown neutrality, and 5% have reported various concerns.

Opening Hours:
Monday to Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 6:00 PM

Best Review: Lisa appreciated the fair treatment she received when inquiring about selling old gold jewelry, vowing to return for her own purchases in the future.

Worst Review: Jeff had a negative experience regarding the way he was treated when visiting to sell gold, feeling dismissed and undervalued.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.