Ulman's Jewelry, located at 903 Caroline Street, Fredericksburg, VA, has been a staple in the jewelry community since 1928. Renowned for its expertise in engagement ring creation, Ulman's offers a personalized approach to jewelry shopping with a well-curated selection of fine jewelry, including custom designs and repair services. Customers commend the knowledgeable and friendly staff, including Jerome and Donna Ulman, who prioritize exceptional customer service and craftsmanship.
Operating hours are Monday to Saturday from 9 am to 5:30 pm, with Sundays closed. The store is well-regarded for its engaging atmosphere that encourages clients to explore their extensive collection, making it an ideal choice for those looking to purchase engagement rings.
Review analysis indicates a generally positive sentiment among customers, with a total of 103 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Best Review: A customer praised Ulman's for their exceptional service while selecting an engagement ring, highlighting the staff's willingness to educate about diamonds and guide them through the process, resulting in a wonderful experience that fostered long-term loyalty.
Worst Review: Another customer expressed frustration over a custom jewelry order that did not meet expectations, citing issues with craftsmanship and communication, ultimately leading to dissatisfaction with the final product.
Operating Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 5:30 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 103
Store Phone Number: 5403739243