Jewel Box, located at 212 William St, Fredericksburg, VA, has become a cherished destination for those in search of custom engagement rings and fine jewelry. This family-owned shop has been serving the local community since 1940 and is known for its dedicated craftsmanship and personalized service in Spotsylvania County.
The knowledgeable staff, including owner Powell, offers a wide range of services from custom ring creation to jewelry repairs and restorations. Customers frequently commend the team's ability to listen attentively to their design visions and provide expert recommendations. The welcoming atmosphere makes it easy for anyone to feel comfortable when navigating the selection or crafting process. Most feedback leans positive, with a small percentage of reviews mentioning occasional delays in services.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% report neutral experiences and 10% have noted issues.
Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Meghann praised the creative collaboration she experienced when designing a unique ring, stating the staff was attentive and brought her vision to life beautifully.
Worst Review: Sherri expressed disappointment in the unexpected high cost of an earring repair, feeling that the initial pricing was unclear and left her feeling taken advantage of.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 26