Crown Jewelers, located at 200 William Street in Fredericksburg, VA, stands out as a cherished gem in the heart of the community. Operating since 1945, this family-owned store has garnered a loyal following thanks to its friendly atmosphere and commitment to customer service. With about 93 reviews, it’s clear that they specialize in creating beautiful engagement rings and other fine jewelry.
The team at Crown Jewelers, including notable staff member David, is known for their expertise in custom designs and their active engagement with customers. Shoppers love how the staff listens to their needs, providing personalized recommendations and guidance throughout the design process. Whether you're searching for the perfect engagement ring or need expert repairs, you can count on their professionalism and keen eye for detail.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feedback and 10% have reported challenges with specific services.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed
Best Review: Eddy praised Crown Jewelers for their amazing service and friendly atmosphere, noting that the selection of unique timepieces made his shopping experience unforgettable.
Worst Review: Ryan commented on his disappointment with a recent resizing service, feeling that the repair didn’t meet his expectations and service could have been improved.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 93
Store Phone Number: 5403734421