Located at 550 Spotsylvania Mall, Fredericksburg, VA 22407, Helzberg Diamonds offers a distinguished experience in engagement ring creation. With a focus on bespoke designs, their knowledgeable team assists customers in selecting the perfect diamond, whether it be natural or lab-grown, along with various metal types and styles. The store also provides jewelry customization, ensuring each piece reflects the individual's taste and significance.
Operating in Fredericksburg County, this jewelry store is recognized for its extensive engagement ring collection and personalized service. Customers have noted the commitment of the staff, including notable mentions such as Amal, Sheri, and Tiffany, who provide exceptional service and guidance throughout the selection process.
Overall Sentiment from Online Customer Reviews:
A collection of 120 reviews indicates a generally positive atmosphere surrounding the store. Approximately 75% of the reviews reflect positive sentiments, highlighting great customer service and selection. Around 15% are neutral, while 10% denote negative experiences, often focusing on service delays or lack of communication.
Best Review:
One customer expressed satisfaction with their engagement ring purchase, citing that the staff provided trustworthy advice and ensured a rewarding experience.
Worst Review:
Another customer shared a less favorable experience regarding slow service and difficulties regarding order fulfillment, indicating frustration with miscommunication about available promotions.
Store Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Mentioned:
- Amal
- Sheri
- Tiffany
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 123
Store Phone Number: 5407868242