Elite Jewelers, located at 137 Spotsylvania Mall Dr Suite 525, Fredericksburg, VA 22407, is a premier destination for creating exquisite engagement rings and fine jewelry. This establishment prides itself on exceptional craftsmanship and a dedicated customer service team. With a professional and friendly atmosphere, clients can expect assistance from knowledgeable staff, including owner Sam Hennawy.
The store offers a wide variety of services related to engagement ring creation, including custom design, jewelry cleaning, repair, and restoration. Their commitment to quality is evident in every piece, utilizing GIA-certified diamonds and high-end materials while ensuring affordability.
Operating hours are as follows:
- Monday to Thursday: 10:30 AM - 8:00 PM
- Friday: 9:30 AM - 9:00 PM
- Saturday: 9:30 AM - 9:00 PM
- Sunday: 10:30 AM - 6:00 PM
Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
A total of 608 reviews were reviewed to gather insights on the customer experience at Elite Jewelers. The majority of feedback highlights their attentive service and wide selection of jewelry.
Best Review: A customer praised the staff for their patience and detailed knowledge while shopping for wedding bands, noting that the prices were highly competitive compared to other jewelers.
Worst Review: One reviewer expressed disappointment regarding their experience with watch battery replacement, mentioning that they were told a “man” was needed for assistance, which was considered unnecessary and unprofessional.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 608