Burnell’s Fine Jewelry and Design, located at 550 N. Rock Road, Wichita, KS 67206, is reputed for its exceptional engagement ring creation and personalized service. This family-owned jeweler features a talented team, including Nathan Regan and Robin, who are known for their expertise and commitment to customer satisfaction. Known for its beautiful and unique jewelry designs, Burnell’s caters to those seeking custom engagement rings, making their dreams a reality.

The store boasts a warm atmosphere where staff take the time to understand individual preferences, as evidenced by numerous positive reviews highlighting the attention given to custom creations and the welcoming, non-pressuring environment. It has garnered a solid reputation over 43 years, reflected in the many awards and accolades for craftsmanship. Customers can expect a range of services, including custom design, jewelry repairs, and appraisals.

While most feedback is overwhelmingly positive, a few customers have shared concerns. A negative review pointed to a disappointing experience with a ring cleaning service, where a customer's stone fell out shortly after the visit, leading to frustration.

Overall sentiments from online customer reviews:
- Positive: 85%
- Neutral: 8%
- Negative: 7%

**Best Review:** Lieu N. praised Nathan Regan for his exceptional attention to detail while creating a custom ring, describing the process as a collaborative and enjoyable experience.

**Worst Review:** Marcia H. expressed disappointment after losing her diamond ring shortly after having it cleaned, highlighting a lack of support from the store regarding the issue.

| **Store Hours** |
|------------------------|
| Tuesday - Friday: 10:00 AM - 5:30 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday & Monday: Closed |

Staff members include:
- Nathan Regan
- Robin