Randy Cooper's Fine Jewelry, located at 1856 N Rock Rd, Suite 300 in Wichita, KS, has established itself as a favored destination for crafting stunning engagement rings. Situated in the Bradley Fair shopping center, this well-regarded jeweler has been serving the community since 1984. With 29 reviews collected, it’s clear that Randy Cooper's dedication to quality and customer satisfaction is at the forefront of their business.

Owner Randy Cooper and her team prioritize making each customer feel like part of the family while guiding them through the process of creating a unique engagement ring. Customers regularly share their positive experiences, frequently noting the store's knowledgeable staff and meticulous attention to detail in jewelry design and repair. Many reviews highlight the excellent service and craftsmanship, although some customers have reported occasional communication issues and inconsistent experiences when visiting.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings, and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Greg praised the store for its knowledgeable staff and great experience when purchasing his engagement ring and wedding band, noting how supportive they were throughout the process.

Worst Review: Felisha expressed disappointment over her experience, stating that the staff did not take the time to address her concerns about a family heirloom she wanted to remount.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.