Helzberg Diamonds is a premier jewelry destination located at 4600 W Kellogg Dr, Ste H-04, Wichita, KS 67209, offering exceptional engagement ring creation and excellent customer service. The store is part of a well-respected chain known for its exquisite selection of diamond jewelry. With a knowledgeable staff, including talented associates like Kat, Sheryl, and Amanda, they provide personalized consultations and are dedicated to making the engagement ring shopping experience memorable.
The store operates in Sedgwick County and boasts various services, including in-store fittings, customizable engagement rings, and professional repairs. Customers appreciate the attentive service provided, often citing that staff members go above and beyond to assist during their visit.
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews for Helzberg Diamonds suggests a mostly positive atmosphere, with approximately 92% positive feedback, 5% neutral, and 3% negative. Many customers commend the staff for their friendliness and knowledge while a few express concerns about up-selling pressures or negative experiences related to repair times.
Best Review:
Edgar shared his satisfaction with the excellent service and pricing at Helzberg Diamonds, emphasizing the quality of both the jewelry and the staff's approach.
Worst Review:
In contrast, Elizabeth noted a frustrating experience regarding warranty details on purchased rings and the lack of clear communication on the requirements to maintain it.
Store Hours:
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
Staff Members:
- Kat
- Sheryl
- Amanda
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 506
Store Phone Number: 3169455013