KAY Jewelers in Wichita, located at 2441 North Maize Rd, operates in Sedgwick County and is known for its impressive engagement ring creation services. With 148 Google reviews, the store maintains a solid reputation and is recommended for its attentive and helpful staff. Customers praise their knowledgeable team members like Les, Taylor, and Shelly, who are noted for providing exceptional service without being pushy, ensuring a comfortable shopping experience.

KAY Jewelers offers various services including custom and special orders, jewelry maintenance and repair, diamond upgrades, appraisals, and gold exchanges. Operating hours are as follows:

| Day | Hours |
|------------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

The customer feedback reveals a highly positive sentiment towards their service, with approximately 85% positive, 10% neutral, and 5% negative experiences. Many customers express satisfaction regarding the engagement ring selection and staff's willingness to work with individual budgets.

Best Review: A customer named Leanne appreciated the transparent pricing and accommodating staff, highlighting the pleasant experience while purchasing a wedding ring.

Worst Review: Angela expressed disappointment with the service received in the past, sharing a negative experience regarding the handling of her ring's repairs and customer service interactions.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.