Helzberg Diamonds, located at 7700 E. Kellogg Dr., Wichita, KS 67207, operates in Sedgwick County and is known for its exceptional engagement ring creation services. With a track record of over 100 years in the jewelry business, Helzberg Diamonds offers an exquisite selection of diamonds and customizable options to meet individual tastes. Their knowledgeable staff, including associates like Jeremy, Annie, and Bill, provide personalized consultations to guide customers through the engagement ring selection process, ensuring each client feels welcomed and informed.

Customer feedback is overwhelmingly positive, with a total of 423 reviews highlighting the store's dedication to customer satisfaction. Reviewers appreciate the attentive and friendly service provided by the staff, ensuring a seamless and enjoyable experience in finding the perfect engagement ring.

However, some negative reviews cite issues with customer service responsiveness and jewelry quality, especially concerning repairs. Despite these concerns, the general sentiment remains favorable, reflecting a strong reputation for service and product variety.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Operating Hours:
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM

Staff Members Mentioned: Jeremy, Annie, Bill

Best Review: A customer expressed their satisfaction with Helzberg Diamonds, commending the staff for their exceptional service and helping them find their engagement ring with ease.

Worst Review: A customer reported a lack of attention from the staff during their visit, noting that their inquiries went unanswered, which prompted them to seek assistance elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.