Powell Jewelry, located at 2441 N. Maize Rd, Ste. 201, Wichita, KS 67205, has established itself as a trusted name in the jewelry industry for over 92 years, particularly in engagement ring creation. With a focus on customer satisfaction, this well-established store offers a wide range of services including custom jewelry designs, jewelry repairs, and a selection of fine jewelry featuring high-quality diamonds and precious gemstones. The knowledgeable and friendly staff, including owner Daniel, prioritize making each customer feel valued and providing excellent service throughout the ring selection process.
With a total of 474 reviews considered, the sentiment from online feedback is predominantly positive, showcasing a reputation for excellent customer service in the Wichita area. However, there are some negative experiences highlighted by customers, primarily relating to valuation arguments during repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Jessica expressed her family's long-standing trust in Powell Jewelry for their fine jewelry needs, highlighting their friendly service and the convenience of lifetime battery replacements for watches.
Worst Review: Carol recounted a negative experience regarding ring resizing, feeling that she was treated poorly and left disappointed after her attempts to provide documentation on her ring’s value resulted in being locked out temporarily.
**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 474
Store Phone Number: 3167290040
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