Busch Jewelry Co Rockford IL

Busch Jewelers, located at 1960 Pawlisch Dr, Rockford, IL, is the area's oldest and most trusted jeweler. With a rich history spanning over 92 years, they have become a cherished part of the Rockford community, serving many families in Winnebago County. The store offers a stunning selection of engagement rings and custom jewelry, catering to clients looking for unique, high-quality pieces at unbeatable prices.

Under the leadership of Mitch Busch and his dedicated team, customers rave about the warm and welcoming atmosphere. The staff is known for providing personalized service, taking the time to understand each customer's vision. Many reviews emphasize that the staff is not only knowledgeable but also genuinely cares about helping clients find their perfect ring. Customers appreciate the store's commitment to fair pricing and their wide selection of diamonds and jewelry. While the majority of feedback is overwhelmingly positive, a few customers have mentioned minor concerns regarding communication or specific service experiences.

Customer Sentiment: Approximately 85% of customers express high satisfaction, with 10% having neutral feelings and 5% encountering issues.

Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:30 PM
- Sunday: 12:00 PM – 5:00 PM

Best Review: Diana praised the attentive service she received when purchasing her engagement and wedding bands, highlighting the staff's respect and helpfulness throughout her experience.

Worst Review: A review from Pamela indicated disappointment with the offering of estate jewelry services, stating that the experience did not meet her expectations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.