Zavius Jewelers, located at 2636 McFarland Road in Rockford, IL, stands out as a premier destination for those looking to create the perfect engagement ring. With its roots firmly planted in Winnebago County, this vibrant jewelry store has garnered attention for its custom-designed fine jewelry and exceptional customer service.
Under the skilled leadership of master jeweler Luis Pavez, Zavius is celebrated for its ability to transform individual visions into stunning, unique pieces. Customers often remark on the warm, welcoming atmosphere and the personalized attention they receive from the staff, who are dedicated to making each design process seamless and enjoyable. From engagement rings to wedding bands, many appreciate the high-quality craftsmanship and the diversity of options available.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Michelle praised the exceptional service and quality, mentioning how the staff took great care of her and made her feel special during her ring selection process.
Worst Review: Heidi expressed disappointment in the way her request to sell an engagement ring was handled, feeling unvalued by the staff during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 145