Clodius & Co. Jewelers, Custom Engagement Rings in Rockford , IL

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73.5% Score | Clodius & Co. Jewelers, Rockford IL

Clodius & Co. Jewelers, located at 252 S. Mulford Rd., Rockford, IL 61108, is a prominent jewelry store known for its custom engagement ring creation and exceptional customer service. With an experienced team boasting over 250 years of combined expertise, Clodius & Co. aims to ensure that every client has a personalized and enjoyable experience when selecting their perfect piece of jewelry. The store offers a wide range of services, including on-site repairs and custom designs, with five jewelers available to assist with various needs.

Customer feedback reveals a mixed response regarding the store. There are currently 274 reviews providing insight into the customer experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 23%
- Negative: 15%

Positive reviews commend the knowledgeable and friendly staff who provide personalized service and excellent selection, especially for custom engagement rings. Many customers appreciate the professional atmosphere and the dedication to helping customers find the perfect piece.

Conversely, negative reviews often express dissatisfaction with the customer service experience or issues regarding evaluations for used jewelry. Some customers have reported feeling undervalued or faced poor purchasing experiences, which has deterred them from recommending the store.

Best Review:
Laura highlighted the exceptional service at Clodius & Co., noting the staff's commitment to ensuring customer satisfaction. She mentioned that they went above and beyond to help her find the right necklace, showcasing their dedication to a positive shopping experience.

Worst Review:
Samarah reported a troubling experience involving racial insensitivity from an employee, who belittled her grandmother over a jewelry repair. This encounter led her family to decide against returning to Clodius & Co., emphasizing the importance of respectful customer service.

Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff:
- Mark Clodius
- Monika Clodius

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 73.5%
Total Customer Feedback Reviewed: 274

Store Phone Number: 8152271200

Disclaimer:
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73.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Clodius & Co. Jewelers

The Anderson Japanese Gardens in Rockford, IL are an excellent place to propose when you want to get down on one knee. The area is known to be one of the most beautiful gardens in the Rockford area. There is so much natural tranquility that it will be so lovely to pop the question. You can also sign up for one of the workshops the gardens offer to make the proposal even more memorable.

If you're looking for the best time to purchase the best diamond engagement rings in Rockford, IL, the knowledgeable staff at Clodius and Company recommend you to do so during the Christmas season. Not only do we offer the best deals and promotions during the holidays, but it's also a great time to propose, when all your families are together to celebrate the engagement.

It can take the master craftsmen at Clodius and Company 1-2 weeks to complete creating your diamond engagement ring.

When you're looking to buy a diamond engagement ring, it's a good idea to familiarize yourself with all the various specifications and styles they come in. At Clodius and Company, the most popular diamond engagement rings in store are Halo or Solitaire setting with either a Princess cut or Round-cut diamond. Halo settings feature one diamond in the center of many smaller stones, while solitaire settings let one diamond sparkle on its own.

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.