Carlson's Fine Jewelry, located at 320 13th Ave S, Naples, FL 34102, operates in Collier County and specializes in unique custom engagement ring creations. Known for their long-standing presence in the jewelry community, they celebrate over 28 years in Olde Naples, showcasing distinctive pieces that appeal to both casual buyers and distinguished collectors. Their welcoming atmosphere makes the search for the perfect piece enjoyable and fun.

The store offers a wide variety of jewelry options, customization services, and jewelry repair. The owner, Cindy Carlson, has built a reputation for exceptional service and quality craftsmanship. The staff engages with clients to ensure an enjoyable shopping experience.

Reviews from customers reflect a split sentiment regarding service. Of the four reviews reviewed, the atmosphere and selection receive praise, highlighted by one customer emphasizing the "wonderful jewelry store" and "lots of innovative treasures." However, there's a contrasting mention of poor customer service from another reviewer, criticizing a staff member’s demeanor as “incredibly rude.”

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 25%
Negative: 25%

Best Review:
Sara Nash spoke highly of the store, noting it had the best selection and service, calling the shopping experience fun.

Worst Review:
Hallie Koches conveyed disappointment with a staff member's attitude, suggesting they might benefit from a lesson in customer courtesy.

**Opening Hours:**
- Friday: 10 am - 5 pm
- Saturday: 10 am - 5 pm
- Sunday: Closed
- Monday: 10 am - 5 pm
- Tuesday: 10 am - 5 pm
- Wednesday: 10 am - 5 pm
- Thursday: 10 am - 5 pm

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.