William Phelps Custom Jeweler, located at 4380 Gulf Shore Blvd N Ste 812, Naples, FL 34103, operates in Collier County and is renowned for its exceptional engagement ring creation services. The family-owned business has been a staple in the community since 1988 and prides itself on providing high-quality, custom-designed jewelry. With a dedicated team, including experienced goldsmiths, the store specializes in custom jewelry design, jewelry repair, and ring sizing. The expert staff is known for their attention to detail and customer service, making the process of selecting or designing an engagement ring seamless and enjoyable.

Customers frequently commend the jeweler for its craftsmanship and the quality of work produced, with many expressing satisfaction with their bespoke pieces and the personal attention received. The store has garnered positive feedback for its friendly atmosphere and expertise in transforming ideas into stunning jewelry.

However, there have been a few negative reviews that mention issues with communication and service delays in specific cases, stressing the importance of clarity during the design process.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlighted Reviews:
Best Review: Rose praised the jeweler for being honest and friendly, highlighting the excellent service in fixing her eternity ring at a great price, which was considerably less than other shops quoted.

Worst Review: Jim expressed dissatisfaction with the customer service when he felt miscommunication occurred regarding the repair of his wife's wedding ring, noting delays that he believed could have been avoided with clearer communication.

Opening Hours:
- Monday: 10:00 AM - 07:00 PM
- Tuesday: 10:00 AM - 07:00 PM
- Wednesday: 10:00 AM - 07:00 PM
- Thursday: 10:00 AM - 07:00 PM
- Friday: 10:00 AM - 07:00 PM
- Saturday: 10:00 AM - 07:00 PM
- Sunday: 12:00 PM - 06:00 PM

Staff:
John Phelps, Jennifer Phelps, Greg (goldsmith), Beth