Schmitt Paul J. Jeweler, located at 765 5th Ave S, Naples, FL 34102, operates in Collier County, offering a variety of jewelry services, particularly known for engagement ring creation and repair. This locally-owned jewelry store has garnered a mixed response from its clientele. With a total of 4 reviews, the sentiment regarding the store ranges significantly.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
While some customers praise the quality of jewelry repair and the friendly advice from the staff, others express significant dissatisfaction regarding service, specifically related to repair timelines and communication. The store seemingly has a reputation for quality work, but recent feedback suggests instability in service.
Best Review:
A customer commended the exceptional service received, highlighting the quality and trustworthiness of the staff, specifically mentioning their positive experiences with engagement pieces and repairs throughout the years.
Worst Review:
Another reviewer reported a troubling experience, stating that their valuable watch was not returned after an extended repair period, and expressed frustration over communication issues.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Not provided
**Staff Members:**
- Not specified